Terms & Conditions

TERMS & CONDITIONS

 

These regulations define the rules of using the online store located on the website available at www.srebrounikaty.pl by the customer, within the meaning of applicable law.

The provisions of these Regulations are not intended to exclude or limit any rights of the Buyer who is also a Consumer within the meaning of his mandatory provisions of law.

The website www.srebrounikaty.pl enables retail sale of ready-made and custom jewelry via the Internet.

SELLER

The owner, seller and administrator of the Srebro Unikaty store is:

Grzegorz Marian Klekowski

CENTER CENTER

Ul. Sarnie Uroczysko 1

30-225 Krakow

Account number: 7010 2049 0000 0081 0231 4154 46 (Bank PKO BP)

All information about the Store can be obtained: telephone 577776768 and e-mail biuro@srebrounikaty.pl

The prices on the website are in Polish zlotys and include VAT.

REGISTRATION

To place an order, create a user account in the online store, and then fill in all the fields of the order form, it is necessary to conclude the contract, the data should be true to enable the performance of the contract. The customer can use his account any number of times by logging in with the provided information and password.

Pursuant to the Personal Data Protection Act of August 29, 1997, the seller undertakes to protect personal data. The customer of our store has the right to inspect their data at any time, to correct them and to request the cessation of their use or their removal. These data are used only for the execution of orders

ORDERING IN STORE

The order can be placed by customers with the status of a registered user, 24/7, and their implementation takes place on working days from Monday to Friday, in order to place an order, the customer should add the product he intends to buy to the “Cart”, adding a product to the cart does not constitute orders.

Products may be added to or removed from the “Cart” any number of times until the order is confirmed. Upon placing an order by the Customer, a contract for the sale of goods is concluded. The customer will receive an order confirmation by e-mail to the e-mail address provided in the registration form. The customer may make changes to the order placed or withdraw the order by sending a notification by e-mail until the start of the order by the store.

We ask customers to pay attention to the fact that jewelery products have individual, unique properties, the photos presented on the store’s website and other forms of visualization and presentation of jewelery may not reflect its actual size and that each of these products is individual and slightly different from other items of the same the goods.

They are often small, which can be misleading and their appearance is influenced by the size and settings of the monitor. The images presented in the store are informative. All prices in the store are given in Polish zlotys and include VAT.

FORMS OF PAYMENT

In the store, the buyer has the option to pay for the goods by online or traditional bank transfer to the following account:

Account number: 7010 2049 0000 0081 0231 4154 46 (Bank PKO BP)

Grzegorz Marian Klekowski

CENTER CENTER

Ul. Sarnie Uroczysko 1

30-225 Krakow

DELIVERY

The order is transferred for processing immediately after the payment is credited, no later than within 3 days to the address indicated by the customer in the order. The Seller delivers the product to the Customer along with a document confirming the conclusion of the contract for the sale of goods, i.e. a fiscal receipt or a VAT invoice, if the Customer requested it to be issued when placing the order and provided the necessary data to issue an invoice. The ordered jewelry is delivered by the Polish Post.

We recommend that customers inspect the shipment. The customer has the right to open the package and verify that its contents comply with the order and that the jewelry is not damaged. In the event of damage to the package, it is recommended to write a damage report, which will facilitate the pursuit of any claims. The seller undertakes to deliver jewelery without defects.

GUARANTEE

Jewelry in the online store is covered by a 2-year warranty for the purchased product.

COMPLAINTS

The Srebro Unikaty online store undertakes to deliver defect-free goods when carrying out orders. The customer has the right to lodge a complaint if a physical defect is found within two years from the date of delivery of the item to the customer, on the basis of legal provisions or the granted warranty.

Complaints about goods may be submitted in any way permitted by the provisions of generally applicable law, e.g. by sending a complaint by post to the following address:

Grzegorz Marian Klekowski

CENTER CENTER

Ul. Sarnie Uroczysko 1

30-225 Krakow

When submitting a complaint, you can use the form available on the website and at no. tel. 577776768. The complaint will be considered within 14 working days of its receipt at the latest. In the event that repair or replacement is not possible, the cost of the purchase by the customer will be reimbursed. The user who is a consumer may use extrajudicial means of dealing with complaints and redress.

Information on access to these procedures is available at the offices and on the websites of poviat and municipal consumer ombudsmen, Voivodship Inspectorates of the Trade Inspection and social organizations whose statutory task is to protect consumers. Claims may also be pursued before the Permanent Consumer Arbitration Court.

WITHDRAWAL FROM THE CONTRACT

The customer of our store has the right to withdraw from this contract within 14 days without giving any reason on the basis of the Act on the rights of the customer who has concluded a distance contract.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post, fax or e-mail) to the address below, also to this address please send the products to return:

Agnes Greg Gallery Cloth Hall
Ul. Main Market Square 1
30-001 Krakow
Tel 577776768

or by e-mail biuro@srebrounikaty.pl

The declaration may be submitted on the form that is available on the store’s website, it is not obligatory or in a different form, in accordance with the Act on Customer Rights.

Bearing in mind the convenience and comfort of the customer, it is possible to receive information in order to return the goods by calling 577776768. To keep the deadline for withdrawing from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.

In the event of withdrawal from the contract, the contract is considered void.

The Seller confirms to the Customer immediately after receiving the declaration of withdrawal from the contract its receipt. Such confirmation is sent to the e-mail address provided during the order or indicated as the contact address on the submitted declaration of withdrawal from the contract.

The customer is obliged to return the product or products immediately, and in any case not later than 14 days from the day on which you informed us of your withdrawal from this contract.

The deadline is met if you send back the goods before the period of 14 days has expired. In the event of withdrawal from this contract, we will refund all payments received from the Customer, using the same method of payment as we received, unless the Customer has agreed to a different method of return.

The payment will be refunded as soon as the purchased product is delivered to us, no later than within 7 days.

The customer is not entitled to withdraw from the contract if the product or service was made to an individual order according to the customer’s statement and was informed about it. An individual order is covered by the seller’s responsibility in connection with the non-compliance of the goods with the contract and is subject to a complaint.

Consequences of withdrawal from the contract You are responsible only for the decrease in the value of the item resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the item.

Please attach the confirmation of purchase of the goods. The customer bears the direct cost of returning the items.

FINAL PROVISIONS

In matters not covered by the Regulations, the provisions of the Act of May 30, 2014 shall apply. on consumer rights.

The content of the Regulations will be made available to all customers on the website available at www.srebrounikaty.pl

Users can contact the Seller in the following way:

phone: 577776768

e-mail: biuro@srebrounikaty.pl

by letter to the following address:

Grzegorz Marian Klekowski

CENTER CENTER

Ul. Sarnie Uroczysko 1

30-225 Krakow

DEFINITIONS

STATUTE

A set of rules and regulations constituting the legal basis informing about the obligations and rights of the two Parties to the Agreement.

REGISTRATION

To place an order, you must create a user account in the online store, and then fill in all the fields of the order form, it is necessary to conclude the contract.

ACCOUNT

Means an account in the store created for the customer’s data thanks to which he has the opportunity to use the services offered in the online store, marked with a login and password, used to conclude sales contracts.

CLIENT

A natural person with at least limited legal capacity and at least 18 years of age, as well as a legal person or an organizational unit without legal personality, having legal capacity and legal capacity, registered and purchasing products through the Srebro Unikaty store. USER – anyone using the online store.

ARRANGEMENT

Pursuant to the provisions of the law, the conclusion of the contract of sale takes place when the order is successfully placed by the Buyer and the store confirms the acceptance of the order. The order is accepted by the store by sending the customer, by e-mail to the e-mail address provided by the customer, confirmation of the order.

PRODUCT

An article, jewelry and accessories that can be ordered in the Silver Unikaty online store.

SHOPPING CART

A collection of selected products for purchase that the customer chose from the store’s website.

PAYMENT METHOD

The form of payment for the ordered product offered by the store.

SALES DOCUMENT

A receipt or a VAT invoice on request.

DELIVERY

The form of delivery of the ordered product.